Legal Notices

Shipping Terms:
The shipment of the goods on delivery, takes place within 2-3 working days from receipt of order.

Information pursuant to Legislative Decree no. No. 185/99:
Purchases made on our site, as all purchases remotely via telephone or correspondence, since they occur outside of business premises are protected by Legislative Decree 185 of May 22, 1999, which provides for the ability of consumers to exercise the right of withdrawal. The consumer may exercise the right of withdrawal within 10 working days from receipt of goods. This right is the right to return goods bought from the supplier without penalty and without giving a reason, and the resulting refund of the purchase price.

The right of withdrawal applies to natural persons acting for purposes related to his professional activity. They are therefore excluded from the right to cancel purchases made by retailers and companies.

How to exercise the right of withdrawal:
The withdrawal right is exercised by sending, within the said period of 10 working days from receipt of goods, a written notice by registered letter with return receipt addressed to: SILA srl, Via E.Fermi 1, 30033 Noale (VE) ITALY.
The communication can be sent, within the same period, by telegram or fax, on condition it is confirmed by registered letter with acknowledgment of receipt within 48 hours. Such notification must include the product codes you intend to return, and details on how the reimbursement of expenses incurred (money order, bank transfer, etc..) and any bank. The products subject to reconsideration must be returned by the consumer, in conditions of substantial integrity, the same address used for the registered letter. Once the goods are received and verified the integrity, as soon as possible, the cost of returned products will be credited to the customer, retaining, if necessary, the amount of shipping that remains charged to the customer.